Odd-numbered pages

We are happy to introduce the availability of Odd-numbered pages for your magazines!

Now you can enjoy creating publications without having a strict even-numbered page count.

Please note that the odd-numbered pages are only available with digital versions.

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Here at Joomag we listen to our publishers. Continue enjoying the wide range of innovative and new features we bring to our publishers!

 

Posted by in General News

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Updated Knowledge Base

Great news!

Joomag just revamped its Help Center! The new, user-friendly site is designed beautifully–a gradient of colors and shadows that give it a three-dimensional feel, but is still easy to navigate.

Step-by-step tutorials are offered, giving a user a comprehensive understanding of the subject they inquired about. Questions are organized by topic, with a pertinent, visual icon for each. The topics are:

  • Embedding
  • Joomag Editor
  • Managing Magazines
  • PDF
  • Selling Magazines
  • Managing Subscribers
  • Getting Started
  • Viewer Customization
  • Educational Accounts
  • User Management
  • Manage Your Account

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With subjects that have a lot of questions, more organization is implemented on their individual web pages. That way, users can find what they’re looking for quickly and easily. Users can also post their own questions and a Joomag Employee will answer them as soon as possible.

A Frequently Asked Questions page is also available in the Help Center, which provides answers to popular questions. Next to it is the link to the Support Community that connects users with other customers and Joomag employees for assistance. The Joomag support email address and phone number are also given.

If one can’t find what they’re looking for, open a live chat with a Joomag employee or open a ticket, both links explicitly displayed at the bottom of the web page.

The Help Center is also offered in both English and German, which can be changed on the upper right hand corner, below the search bar. The search function has also been improved, and the loaded results come in sections, as well as clear top results.

Have any questions? Check out the Help Center to get them answered.

Posted by in General News

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Joomag 24/7 Support

Fantastic News for all of our users!

Joomag Customer Support’s professional team members are now ready to provide immediate help and consistent answers to all your questions, take a professional approach to each of your concerns all throughout the 24 hours each day.

We have been welcoming all our loyal customers on board since 2009. The rapidly growing amount of Joomag publishers is the living proof that we do appreciate each of your comments and welcome your continued feedback as we constantly deliver new features, improve our service to assure you a worry – free experience.

Not only are we here for you every minute of every day, we constantly monitor all of our new released features , which allows us to identify and address issues before they become larger problems.

Availability 24/7, isn’t it perfect?

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When you call the Joomag support team, you’ll speak to a person immediately.

Do you have a detailed support request that you want to put into writing?  You can submit a ticket through Help Desk any day, at any time and we will assist you right away.

Joomag Customer Support’s live chat service is now available 24 hours a day, 7 days a week. Chat has quickly become the support option of choice for many Joomag users and we do hope the expanded coverage will make it even more convenient for all the users around the globe!

You are welcome to reach us whenever you encounter a problem, and frequently, if it happens outside of your normal work hours. You will definitely get a faster issue resolution and best support.

Joomag cares about each of its users and we are sure that your  feedback will be overwhelmingly positive.

Joomag: More Than A Creation Tool

A checklist for creating a publication looks something like this:

  • Design
  • Content
  • Writing
  • Editing
  • Style

Is there anything missing? Yes. 

Many people creating digital publications often choose platforms for their creation tools and often overlook a key factor needed to run a successful and thriving publication: distribution.  Without controlled distribution, many publishers can find their work going for naught.

Some publishers may want to blame readers with paid subscriptions for freely sharing their content, but they are not the culprits. The blame lies with both the publisher and the platform for not securing the distribution channel for each publication.

Here’s where Joomag provides publishers with a real advantage.

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Aside from providing exciting, rich and interactive content, Joomag provides all publishers with a complete publishing cycle that includes distribution. This means that publishers using Joomag can choose the following privacy settings, depending on their plan:

  • Public allows viewing access to anyone looking up the publication online.
  • Unlisted allows anyone with a link viewing access.
  • Password Protected allows only those with a password viewing access.
  • Private allows only the account holder, or those with specific permission, viewing access.

Through Joomag’s “Awesome CRM” feature, publishers having the Platinum Plan can tailor their publications to specific readers to sign up, then view the magazine.  As an extra security precaution, Joomag also sends an access key to all readers with private and paid subscription so they can choose to access a publication from anywhere without having to log in.

In-App Purchase Available

Ahh…convenience!

That often becomes the key to earning extra money online.

With a new Joomag App Update, publishers whose subscriptions had to be paid through a browser now have an additional way to earn commission via the iOS App.

With the click of a button, paid online subscribers can now pay through the iOS App. All they need to do is log into their Joomag account and make the purchase. This convenience opens up an entirely new stream for publishers to earn additional commissions on their paid subscriptions.

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We say, it’s about time you earn that extra commission on your awesome publication, don’t you?

The new Joomag Newsstand upgrade also includes a push notification option. So, instead of receiving an email when a new issue is available, subscribers now can be alerted by a push notification.

Just set up the app, and you’re on your way.

Download here: https://itunes.apple.com/us/app/joomag-enjoy-reading-thousands/id454833442?mt=8

Three New Subscription Options

JOOMAG NOW OFFERING PUBLISHERS ADDITIONAL AVENUES TO INCREASE REVENUE STREAM

Publishers looking for flexibility in their subscription choices need look no further than Joomag, where the company today introduced three additional subscription options. Instead of the annual-only subscriptions, Joomag now is catering to various publishing schedules, allowing publishers new avenues to increase revenue streams that also give both them and their readers the flexibility to control their online subscriptions.

Publishers can elect to offer subscriptions for two, three or six months, in addition to annual subscriptions.  Those electing two- month subscriptions must plan on publishing at least six issues, and three- month subscriptions require four issues to be published.  Those publishers with less than four issues would need to carry six-month or annual subscriptions.

Another key benefit to publishers choosing the flexible subscription packages is that they no longer have to create multiple magazines for different subscriptions. Now, they can manage different magazines under one title, thus improving efficiency and saving time.  With today’s announcement, Joomag is stepping up its leadership role.

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“Subscription selling in today’s digital marketplace has to offer more flexibility than print,” said Joomag CEO Ruben Vardanyan. “Online readers are looking for these shorter-term commitments, and we’re delighted that we can address their needs as well as provide our publishers with additional options to increase their revenue stream”.

We hear you, “Joomag… Hooray!”

We say, “You are welcome.”

 

New Page Management Panel

Dear Customers!

Adding/removing pages has been a real hassle. It required successive steps, like leaving your magazine you were editing, going to “My magazine” section of your account, selecting the magazine you wished to add blank pages to. Then in the “Edit Settings” section right from the “Pages” tab it was possible to add pages by clicking the appropriate button to add or remove pages.

Sigh, as it is already in the past!  Now you may add/remove pages right from your Online Editor.

Page Management Panel in the Editor is our next released feature as promised.

postJoomag: Easy, User-Friendly and your Best Choice!

Joomag in German

Dear all!

When it comes to Internet use, almost everybody has access to it irrespective of nationality.

We have already more than 200.000 publishers  worldwide and we are really proud of each of them.

Their trustfulness and dedication prove that Joomag is a Customer-Centric service and DOES care and think about them always focusing on their needs and habits.

So meet please one of the WOW news of this year.

^C1AFB9C9956828CFA7F19997C6DEE8DD563AD545BF4910F0D0^pimgpsh_fullsize_distrNow Joomag website is available for everyone  in GERMAN language, which means that Joomag will be promoting the information relevant to its German audience both from website and support.

As you see Joomag is not far from being a multilingual website and German version of it is just the living proof.

Joomag: Easy, User-Friendly and your Best Choice!

Enhanced Font Panel

New 2015 Year.

New achievements, new improvements, new releases!!!

While you were enjoying your holidays our professional team of tech engineers spared no effort to work on new releases of new handy features.

Typography can be one of the most creatively rewarding parts of your magazine design and fonts can add a specific value to the user experience. So we are really glad to introduce our first release of 2015.

New Font Panel with Enhanced Features!

pic_1No worries anymore as now managing of the font panel became much easier than before.

From now on you may easily delete the fonts you do not need. What’s more we have increased the number of fonts you may upload: 10 times more than before for each of the premium plans.

We are fairly sure that our new enhanced Font panel will spice up your digital magazines with a wide variety of fonts and styles.

Just stay tuned! New features are in the air.

Enhanced Multi-Branding feature

Well-branded publications may positively influence on the readers who make decisions before purchasing.

Dear Platinum users!

Since now you have been able to custom brand your publications using our Mutli-Branding option.

Joomag is very happy to announce that we have enhanced the functionality of that feature.

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From now on you may not only add different branding logos for different magazines but link different website URLs for each of your publications as well.

Please click here for detailed info.

Keep calm if you have Platinum package and freely make use of its awesome “Multi-Branding” feature to increase the branding awareness and gain wider audience.

Happy publishing!

Twitter: joomag